In making a claim, the claimant should submit a claim within 30 days of the event taking place by Chubb Claim Centre or complete a claim form and submit to us together with the travel documents and the following documents within 30 days of the event taking place:
IMPORTANT: check your insurer details before lodging your claim. Kindly note that if you purchased your insurance policy before 1 January 2018, Chubb is not the insurer and you should submit your claim to your designated insurer(s) for claim processing.
Chubb Insurance Hong Kong Limited
39/F, One Taikoo Place,
979 King's Road,
Quarry Bay, Hong Kong
Fax: (852) 2519 3233
These are some of the required documents for claims. The Company reserves the right to request the Insured Person to provide any other information or documents which are not specified in below, if necessary.
|Personal Accident Cover/ Burns Benefit||
|Medical Expenses/Hospital Cash/Trauma Counselling Benefit||
|Personal Property/Personal Money/Loss of Documents||
|Trip Cancellation/Trip Interruption/Trip Curtailment||
|Trip Re-route/Travel Delay/Baggage Delay||